Privacy policy
AlloPropreté is committed to protecting the privacy of visitors to its website. This privacy policy explains how we collect, use and protect your personal data in accordance with the General Data Protection Regulation (GDPR).
1. Data controller
The personal data controller is:
AlloPropreté
Email: contact@alloproprete.fr
2. Data collected
We collect the following personal data when you fill in our contact or quote forms:
- Last name and first name
- Email address
- Phone number
- City
- Type of service requested
- Details of your request
3. Purposes of processing
Your personal data is collected and processed for the following purposes:
- Respond to your contact and quote requests
- Prepare and send commercial proposals
- Manage our commercial relationship
- Improve our services and website
4. Legal basis for processing
The processing of your personal data is based on:
- Your consent: when you fill in our forms
- Contract performance: to manage our services
- Our legitimate interest: to improve our services
5. Data recipients
Your personal data is intended solely for AlloPropreté teams and is never transferred or sold to third parties.
It may be shared with our technical subcontractors (hosting provider, email tool) strictly within the scope of their missions and under our control.
6. Retention period
Your personal data is retained for:
- Prospects: 3 years from the last contact
- Clients: duration of the commercial relationship + 5 years for evidentiary purposes
- Browsing data: 13 months maximum
7. Your rights
Under the GDPR, you have the following rights:
- Right of access: obtain confirmation that your data is being processed and receive a copy
- Right to rectification: request correction of inaccurate data
- Right to erasure: request deletion of your data
- Right to restriction: request limitation of processing
- Right to portability: receive your data in a structured format
- Right to object: object to the processing of your data
To exercise these rights, contact us at: contact@alloproprete.fr
You may also file a complaint with the CNIL (French data protection authority).
8. Cookies
Our website uses cookies to:
- Functional cookies: ensure proper site operation
- Analytics cookies: measure audience and improve our services
You can configure your browser to refuse cookies or to be notified when they are stored.
Cookies used
In preparation for Google Analytics / GTM integration, the following cookies may be used:
- _ga: visitor identification (duration: 2 years)
- _gid: visitor identification (duration: 24h)
- _gat: request rate limiting (duration: 1 minute)
9. Security
We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, modification, disclosure or destruction.
10. Data transfers
Your data may be transferred to countries outside the European Union (notably for hosting). In such cases, we ensure that appropriate safeguards are in place (standard contractual clauses, Privacy Shield certification, etc.).
11. Policy changes
We reserve the right to modify this privacy policy at any time. Any changes will be published on this page along with an updated date.
12. Contact
For any question about this privacy policy or to exercise your rights, contact us:
- By email: contact@alloproprete.fr
- Through our contact form
Last updated: January 2024